Diseño de un plan de prevención y control del estrés laboral del personal de Tadel S.A. de la ciudad de manta- Ecuador

Thesis Subjects > Engineering
Subjects > Psychology
Ibero-american International University > Teaching > Final Master Projects
Ibero-american International University > Teaching > Final Master Projects
Cerrado Español |El Síndrome de Burnout también conocido como Síndrome del Quemado es una de las principales causas que está afectando a las personas en su medio laboral, por ello el presente proyecto tiene como finalidad diseñar un plan de prevención y control de estrés laboral dirigido al personal con el propósito de ayudar a manejar y disminuir los niveles de estrés laboral en la empresa TADEL S.A. El estrés laboral prolongado presenta problemas de gran deterioro en las capacidades fisiológicas y en la fase de agotamiento el personal reduce al mínimo sus capacidades de adaptación e interrelación con el medio, razón por la cual es conveniente tanto para la salud de los trabajadores como para la productividad de la empresa controlar el estrés laboral y evitar que el mismo desarrolle enfermedades psicosomáticas. El enfoque de la investigación es cuantitativo ya que identifica a través de la recolección y análisis de datos los niveles de estrés en las diferentes áreas de trabajo, así como la posible presencia de Síndrome de Burnout; el tipo de investigación es de campo, exploratoria y descriptiva, esto permitió recopilar, analizar y clasificar la información obtenida, mediante el empleo de tabulaciones se realizaron tablas y figuras que permitieron el diagnóstico del problema planteado. Como técnicas de investigación se aplicaron encuestas a todo el personal de la empresa a través del cuestionario de estrés laboral Método MBI (Inventario de Burnout de Malash) que valora las tres dimensiones del Burnout como el agotamiento emocional, despersonalización y la baja realización personal, con el fin de establecer los niveles de estrés al que están expuestos los trabajadores y de esta manera poder priorizar el desarrollo de los planes de acción, así también se realizaron entrevistas a los jefes de área para profundizar en la situación actual. Posterior al análisis de los datos obtenidos, se determinó que el nivel del Síndrome de Burnout en los colaboradores es bajo, sin embargo, se detectó un nivel alto en la dimensión de Baja realización personal que debe ser analizado para tomar las medidas correctivas necesarias de esta manera mejorar el bienestar y un mejor clima laboral alineado a la cultura organizacional de la empresa. La propuesta del proyecto plantea un programa de prevención y control de estrés que permita aumentar el rendimiento de los trabajadores y evidenciar a través de ello la calidad de trabajo con el cumplimiento de las metas de la empresa, así también permitirá cumplir con la normativa legal laboral evitando sanciones y denuncias. metadata Soria Pinto, Maria Belen mail mabesoriapinto@hotmail.com (2022) Diseño de un plan de prevención y control del estrés laboral del personal de Tadel S.A. de la ciudad de manta- Ecuador. Masters thesis, UNSPECIFIED.

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Abstract

|El Síndrome de Burnout también conocido como Síndrome del Quemado es una de las principales causas que está afectando a las personas en su medio laboral, por ello el presente proyecto tiene como finalidad diseñar un plan de prevención y control de estrés laboral dirigido al personal con el propósito de ayudar a manejar y disminuir los niveles de estrés laboral en la empresa TADEL S.A. El estrés laboral prolongado presenta problemas de gran deterioro en las capacidades fisiológicas y en la fase de agotamiento el personal reduce al mínimo sus capacidades de adaptación e interrelación con el medio, razón por la cual es conveniente tanto para la salud de los trabajadores como para la productividad de la empresa controlar el estrés laboral y evitar que el mismo desarrolle enfermedades psicosomáticas. El enfoque de la investigación es cuantitativo ya que identifica a través de la recolección y análisis de datos los niveles de estrés en las diferentes áreas de trabajo, así como la posible presencia de Síndrome de Burnout; el tipo de investigación es de campo, exploratoria y descriptiva, esto permitió recopilar, analizar y clasificar la información obtenida, mediante el empleo de tabulaciones se realizaron tablas y figuras que permitieron el diagnóstico del problema planteado. Como técnicas de investigación se aplicaron encuestas a todo el personal de la empresa a través del cuestionario de estrés laboral Método MBI (Inventario de Burnout de Malash) que valora las tres dimensiones del Burnout como el agotamiento emocional, despersonalización y la baja realización personal, con el fin de establecer los niveles de estrés al que están expuestos los trabajadores y de esta manera poder priorizar el desarrollo de los planes de acción, así también se realizaron entrevistas a los jefes de área para profundizar en la situación actual. Posterior al análisis de los datos obtenidos, se determinó que el nivel del Síndrome de Burnout en los colaboradores es bajo, sin embargo, se detectó un nivel alto en la dimensión de Baja realización personal que debe ser analizado para tomar las medidas correctivas necesarias de esta manera mejorar el bienestar y un mejor clima laboral alineado a la cultura organizacional de la empresa. La propuesta del proyecto plantea un programa de prevención y control de estrés que permita aumentar el rendimiento de los trabajadores y evidenciar a través de ello la calidad de trabajo con el cumplimiento de las metas de la empresa, así también permitirá cumplir con la normativa legal laboral evitando sanciones y denuncias.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Riesgo laboral, Estrés laboral, Síndrome de Burnout, Intervención, Prevención
Subjects: Subjects > Engineering
Subjects > Psychology
Divisions: Ibero-american International University > Teaching > Final Master Projects
Ibero-american International University > Teaching > Final Master Projects
Date Deposited: 17 Nov 2023 23:30
Last Modified: 17 Nov 2023 23:30
URI: https://repositorio.unib.org/id/eprint/1721

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