Gestión integrada de la calidad, seguridad, y salud en el trabajo basada en las normas ISO 9001 e ISO 45001 en ILG Supply Chain Services S.A.
Thesis
Subjects > Engineering
Europe University of Atlantic > Teaching > Final Master Projects
Ibero-american International University > Teaching > Master's Final Projects
Closed
Spanish
La diversidad y contexto de cada organización potencian la implementación de sistemas integrados de gestión, esto al permitir alinear la política y estrategia de la organización, aumentando la eficacia en la gestión, simplificando y minimizando la documentación y registros del sistema, reduciendo costes, aumentado la coordinación y mejora del trabajo en equipo, la comunicación interna e imagen externa, la confianza por parte de los clientes y los proveedores, así como simplificando el proceso decertificación. (Álvarez y Morales, 2018)Con base a lo anterior, y con la intención de aportar los anteriores beneficios a una organización, el presente proyecto se desarrolla en la empresa costarricense ILG Supply Chain Services S.A, la cual brinda servicios de logística integrada en el país y la región centroamericana. Cabe destacar que a finales del año 2020 e inicio del 2021 la alta dirección decidió iniciar el proceso de certificación de sus operaciones bajo las normas ISO 9001 e ISO 45001 con fecha límite diciembre de 2022. Al no contar con todos los procesos documentados ni estandarizados, así como una estructura documental en ambas normas, en esta propuesta se planteó como objetivo general el construir un diseño documental para la gestión integrada de la calidad, seguridad y salud en el trabajo basado en las normas ISO 9001 e ISO 45001 que permita alinear la gestión de la información documentada con la misión, visión, estrategia de la organización y los requisitos documentales de las normas de referencia, potenciando la toma de decisiones, la optimización de sus procesos, la certificación de sus operaciones y altos niveles de competitividad comercial. El diseño documental parte de la determinación de los recursos documentales e informáticos que dispone la organización en materia de calidad, seguridad y salud en el trabajo, con la finalidad de contrarrestarlos con los requisitos de las normas en estudio y de esta manera establecer las necesidades documentales. Posteriormente a través de un plan de trabajo y lista de verificación se agruparon los requisitos en dos categorías: comunes y específicos, teniendo como resultado que el 67% de los requisitos son comunes y el 33% son específicos, así como también se determinó que el 65% de los procesos se encontraba sin documentar.La estructura documental diseñada contempla procedimientos, registros y matrices en materia de gestión de riesgos y oportunidades, contexto, necesidades y expectativas de las partes interesadas, requisitos legales, capacitación, acciones correctivas, planes de acción, gestión del cambio y procesos de auditoría. Lo anterior tomando en cuenta los requisitos de cada norma definidos en los capítulos: Contexto de la organización, Liderazgo, Planificación, Apoyo, Operación, Evaluación del Desempeño y Mejora.
metadata
Canessa Sánchez, Adrián Alberto
mail
adcan3@gmail.com
(2022)
Gestión integrada de la calidad, seguridad, y salud en el trabajo basada en las normas ISO 9001 e ISO 45001 en ILG Supply Chain Services S.A.
Master's thesis, UNSPECIFIED.
Abstract
La diversidad y contexto de cada organización potencian la implementación de sistemas integrados de gestión, esto al permitir alinear la política y estrategia de la organización, aumentando la eficacia en la gestión, simplificando y minimizando la documentación y registros del sistema, reduciendo costes, aumentado la coordinación y mejora del trabajo en equipo, la comunicación interna e imagen externa, la confianza por parte de los clientes y los proveedores, así como simplificando el proceso decertificación. (Álvarez y Morales, 2018)Con base a lo anterior, y con la intención de aportar los anteriores beneficios a una organización, el presente proyecto se desarrolla en la empresa costarricense ILG Supply Chain Services S.A, la cual brinda servicios de logística integrada en el país y la región centroamericana. Cabe destacar que a finales del año 2020 e inicio del 2021 la alta dirección decidió iniciar el proceso de certificación de sus operaciones bajo las normas ISO 9001 e ISO 45001 con fecha límite diciembre de 2022. Al no contar con todos los procesos documentados ni estandarizados, así como una estructura documental en ambas normas, en esta propuesta se planteó como objetivo general el construir un diseño documental para la gestión integrada de la calidad, seguridad y salud en el trabajo basado en las normas ISO 9001 e ISO 45001 que permita alinear la gestión de la información documentada con la misión, visión, estrategia de la organización y los requisitos documentales de las normas de referencia, potenciando la toma de decisiones, la optimización de sus procesos, la certificación de sus operaciones y altos niveles de competitividad comercial. El diseño documental parte de la determinación de los recursos documentales e informáticos que dispone la organización en materia de calidad, seguridad y salud en el trabajo, con la finalidad de contrarrestarlos con los requisitos de las normas en estudio y de esta manera establecer las necesidades documentales. Posteriormente a través de un plan de trabajo y lista de verificación se agruparon los requisitos en dos categorías: comunes y específicos, teniendo como resultado que el 67% de los requisitos son comunes y el 33% son específicos, así como también se determinó que el 65% de los procesos se encontraba sin documentar.La estructura documental diseñada contempla procedimientos, registros y matrices en materia de gestión de riesgos y oportunidades, contexto, necesidades y expectativas de las partes interesadas, requisitos legales, capacitación, acciones correctivas, planes de acción, gestión del cambio y procesos de auditoría. Lo anterior tomando en cuenta los requisitos de cada norma definidos en los capítulos: Contexto de la organización, Liderazgo, Planificación, Apoyo, Operación, Evaluación del Desempeño y Mejora.
| Document Type: | Thesis (Master's) |
|---|---|
| Keywords: | Sistema de Gestión Integrado, Sistema de Gestión de la Calidad, Sistema de Gestión de la Seguridad y Salud en el Trabajo, Estandarización, Competitividad. |
| Subject classification: | Subjects > Engineering |
| Divisions: | Europe University of Atlantic > Teaching > Final Master Projects Ibero-american International University > Teaching > Master's Final Projects |
| Deposited: | 30 Oct 2023 23:30 |
| Last Modified: | 30 Oct 2023 23:30 |
| URI: | https://repositorio.unib.org/id/eprint/1083 |
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Background/Objectives: The growing integration of Artificial Intelligence (AI) and chatbots in health professional education offers innovative methods to enhance learning and clinical preparedness. This study aimed to evaluate the educational impact and perceptions in university students of Human Nutrition and Dietetics, regarding the utility, usability, and design of the E+DIEting_Lab chatbot platform when implemented in clinical nutrition training. Methods: The platform was piloted from December 2023 to April 2025 involving 475 students from multiple European universities. While all 475 students completed the initial survey, 305 finished the follow-up evaluation, representing a 36% attrition rate. Participants completed surveys before and after interacting with the chatbots, assessing prior experience, knowledge, skills, and attitudes. Data were analyzed using descriptive statistics and independent samples t-tests to compare pre- and post-intervention perceptions. Results: A total of 475 university students completed the initial survey and 305 the final evaluation. Most university students were females (75.4%), with representation from six languages and diverse institutions. Students reported clear perceived learning gains: 79.7% reported updated practical skills in clinical dietetics and communication were updated, 90% felt that new digital tools improved classroom practice, and 73.9% reported enhanced interpersonal skills. Self-rated competence in using chatbots as learning tools increased significantly, with mean knowledge scores rising from 2.32 to 2.66 and skills from 2.39 to 2.79 on a 0–5 Likert scale (p < 0.001 for both). Perceived effectiveness and usefulness of chatbots as self-learning tools remained positive but showed a small decline after use (effectiveness from 3.63 to 3.42; usefulness from 3.63 to 3.45), suggesting that hands-on experience refined, but did not diminish, students’ overall favorable views of the platform. Conclusions: The implementation and pilot evaluation of the E+DIEting_Lab self-learning virtual patient chatbot platform demonstrate that structured digital simulation tools can significantly improve perceived clinical nutrition competences. These findings support chatbot adoption in dietetics curricula and inform future digital education innovations.
Iñaki Elío Pascual mail inaki.elio@uneatlantico.es, Kilian Tutusaus mail kilian.tutusaus@uneatlantico.es, Imanol Eguren García mail imanol.eguren@uneatlantico.es, Álvaro Lasarte García mail , Arturo Ortega-Mansilla mail arturo.ortega@uneatlantico.es, Thomas Prola mail thomas.prola@uneatlantico.es, Sandra Sumalla Cano mail sandra.sumalla@uneatlantico.es,
Elío Pascual
<a href="/26964/1/s44196-025-01123-9_reference.pdf" class="ep_document_link"><img class="ep_doc_icon" alt="[img]" src="/style/images/fileicons/text.png" border="0"/></a>
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Suicide Ideation Detection Using Social Media Data and Ensemble Machine Learning Model
Identifying the emotional state of individuals has useful applications, particularly to reduce the risk of suicide. Users’ thoughts on social media platforms can be used to find cues on the emotional state of individuals. Clinical approaches to suicide ideation detection primarily rely on evaluation by psychologists, medical experts, etc., which is time-consuming and requires medical expertise. Machine learning approaches have shown potential in automating suicide detection. In this regard, this study presents a soft voting ensemble model (SVEM) by leveraging random forest, logistic regression, and stochastic gradient descent classifiers using soft voting. In addition, for the robust training of SVEM, a hybrid feature engineering approach is proposed that combines term frequency-inverse document frequency and the bag of words. For experimental evaluation, “Suicide Watch” and “Depression” subreddits on the Reddit platform are used. Results indicate that the proposed SVEM model achieves an accuracy of 94%, better than existing approaches. The model also shows robust performance concerning precision, recall, and F1, each with a 0.93 score. ERT and deep learning models are also used, and performance comparison with these models indicates better performance of the SVEM model. Gated recurrent unit, long short-term memory, and recurrent neural network have an accuracy of 92% while the convolutional neural network obtains an accuracy of 91%. SVEM’s computational complexity is also low compared to deep learning models. Further, this study highlights the importance of explainability in healthcare applications such as suicidal ideation detection, where the use of LIME provides valuable insights into the contribution of different features. In addition, k-fold cross-validation further validates the performance of the proposed approach.
Erol KINA mail , Jin-Ghoo Choi mail , Abid Ishaq mail , Rahman Shafique mail , Mónica Gracia Villar mail monica.gracia@uneatlantico.es, Eduardo René Silva Alvarado mail eduardo.silva@funiber.org, Isabel de la Torre Diez mail , Imran Ashraf mail ,
KINA
<a class="ep_document_link" href="/26965/1/s40203-025-00539-7.pdf"><img class="ep_doc_icon" alt="[img]" src="/style/images/fileicons/text.png" border="0"/></a>
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Human metapneumovirus (hMPV) is one of the potential pandemic pathogens, and it is a concern for elderly subjects and immunocompromised patients. There is no vaccine or specific antiviral available for hMPV. We conducted an in-silico study to predict initial antiviral candidates against human metapneumovirus. Our methodology included protein modeling, stability assessment, molecular docking, molecular simulation, analysis of non-covalent interactions, bioavailability, carcinogenicity, and pharmacokinetic profiling. We pinpointed four plant-derived bio-compounds as antiviral candidates. Among the compounds, apigenin showed the highest binding affinity, with values of − 8.0 kcal/mol for the hMPV-F protein and − 7.6 kcal/mol for the hMPV-N protein. Molecular dynamic simulations and further analyses confirmed that the protein-ligand docked complexes exhibited acceptable stability compared to two standard antiviral drugs. Additionally, these four compounds yielded satisfactory outcomes in bioavailability, drug-likeness, and ADME-Tox (absorption, distribution, metabolism, excretion, and toxicity) and STopTox analyses. This study highlights the potential of apigenin and xanthoangelol E as an initial antiviral candidate, underscoring the necessity for wet-lab evaluation, preclinical and clinical trials against human metapneumovirus infection.
Hasan Huzayfa Rahaman mail , Afsana Khan mail , Nadim Sharif mail , Wasifuddin Ahmed mail , Nazmul Sharif mail , Rista Majumder mail , Silvia Aparicio Obregón mail silvia.aparicio@uneatlantico.es, Rubén Calderón Iglesias mail ruben.calderon@uneatlantico.es, Isabel De la Torre Díez mail , Shuvra Kanti Dey mail ,
Rahaman
<a class="ep_document_link" href="/27153/1/fpls-16-1720471.pdf"><img class="ep_doc_icon" alt="[img]" src="/style/images/fileicons/text.png" border="0"/></a>
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Introduction: Jackfruit cultivation is highly affected by leaf diseases that reduce yield, fruit quality, and farmer income. Early diagnosis remains challenging due to the limitations of manual inspection and the lack of automated and scalable disease detection systems. Existing deep-learning approaches often suffer from limited generalization and high computational cost, restricting real-time field deployment. Methods: This study proposes CNNAttLSTM, a hybrid deep-learning architecture integrating Convolutional Neural Networks (CNN), Long Short-Term Memory (LSTM) units, and an attention mechanism for multi-class classification of algal leaf spot, black spot, and healthy jackfruit leaves. Each image is divided into ordered 56×56 spatial patches, treated as pseudo-temporal sequences to enable the LSTM to capture contextual dependencies across different leaf regions. Spatial features are extracted via Conv2D, MaxPooling, and GlobalAveragePooling layers; temporal modeling is performed by LSTM units; and an attention mechanism assigns adaptive weights to emphasize disease-relevant regions. Experiments were conducted on a publicly available Kaggle dataset comprising 38,019 images, using predefined training, validation, and testing splits. Results: The proposed CNNAttLSTM model achieved 99% classification accuracy, outperforming the baseline CNN (86%) and CNN–LSTM (98%) models. It required only 3.7 million parameters, trained in 45 minutes on an NVIDIA Tesla T4 GPU, and achieved an inference time of 22 milliseconds per image, demonstrating high computational efficiency. The patch-based pseudo-temporal approach improved spatial–temporal feature representation, enabling the model to distinguish subtle differences between visually similar disease classes. Discussion: Results show that combining spatial feature extraction with temporal modeling and attention significantly enhances robustness and classification performance in plant disease detection. The lightweight design enables real-time and edge-device deployment, addressing a major limitation of existing deep-learning techniques. The findings highlight the potential of CNNAttLSTM for scalable, efficient, and accurate agricultural disease monitoring and broader precision agriculture applications.
Gaurav Tuteja mail , Fuad Ali Mohammed Al-Yarimi mail , Amna Ikram mail , Rupesh Gupta mail , Ateeq Ur Rehman mail , Jeewan Singh mail , Irene Delgado Noya mail irene.delgado@uneatlantico.es, Luis Alonso Dzul López mail luis.dzul@uneatlantico.es,
Tuteja
<a href="/27154/1/s41598-026-37191-w_reference.pdf" class="ep_document_link"><img class="ep_doc_icon" alt="[img]" src="/style/images/fileicons/text.png" border="0"/></a>
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End-to-end emergency response protocol for tunnel accidents augmentation with reinforcement learning
Autonomous unmanned aerial vehicles (UAVs) offer cost-effective and flexible solutions for a wide range of real-world applications, particularly in hazardous and time-critical environments. Their ability to navigate autonomously, communicate rapidly, and avoid collisions makes UAVs well suited for emergency response scenarios. However, real-time path planning in dynamic and unpredictable environments remains a major challenge, especially in confined tunnel infrastructures where accidents may trigger fires, smoke propagation, debris, and rapid environmental changes. In such conditions, conventional preplanned or model-based navigation approaches often fail due to limited visibility, narrow passages, and the absence of reliable localization signals. To address these challenges, this work proposes an end-to-end emergency response framework for tunnel accidents based on Multi-Agent Reinforcement Learning (MARL). Each UAV operates as an independent learning agent using an Independent Q-Learning paradigm, enabling real-time decision-making under limited computational resources. To mitigate premature convergence and local optima during exploration, Grey Wolf Optimization (GWO) is integrated as a policy-guidance mechanism within the reinforcement learning (RL) framework. A customized reward function is designed to prioritize victim discovery, penalize unsafe behavior, and explicitly discourage redundant exploration among agents. The proposed approach is evaluated using a frontier-based exploration simulator under both single-agent and multi-agent settings with multiple goals. Extensive simulation results demonstrate that the proposed framework achieves faster goal discovery, improved map coverage, and reduced rescue time compared to state-of-the-art GWO-based exploration and random search algorithms. These results highlight the effectiveness of lightweight MARL-based coordination for autonomous UAV-assisted tunnel emergency response.
Hafiz Muhammad Raza ur Rehman mail , M. Junaid Gul mail , Rabbiya Younas mail , Muhammad Zeeshan Jhandir mail , Roberto Marcelo Álvarez mail roberto.alvarez@uneatlantico.es, Yini Airet Miró Vera mail yini.miro@uneatlantico.es, Imran Ashraf mail ,
ur Rehman
